1. Intro
These Subscription Terms as an integral part of the Terms & Conditions describe how we offer Service subscriptions to users and how users can purchase and manage the Subscription or obtain refunds of the fees of the Service.
2. Subscriptions & renewal
Your Subscription renews automatically at the end of the chosen period (week, months, 3 or 6 months, or otherwise, depending on the option selected by you at the time of purchase) until you cancel it.
3. Trials & discounts
We may offer you a free or paid (for a small payment) trial subscription for the Service. Unless you cancel no later than 24 hours before the end of the trial subscription, you will be automatically charged a price indicated on the payment screen for a chosen subscription period.
Occasionally, we may offer users a discount on Service subscriptions, including one-time discounts in order to help you maintain your access to the Service. Please note that after the end of the discount period, you will be automatically charged for the total subscription price.
4. Payment
Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase (after you confirm by single-touch identification, facial recognition, or entering your payment method details on the web, or otherwise accepting subscription terms provided on the payment screen or on the pop-up screen provided by Apple/Google or on our web page) or after the end of the trial period.
You authorize us to charge the applicable subscription fees to the payment method that you use.
5. Cancellation
Unless you unsubscribe, you will be charged at the beginning of each billing cycle according to your subscription terms (for example, weekly, annually, or another period).
Important! When you uninstall the app, your subscription won't be cancelled.
Depending on the way you subscribed, you can cancel your subscription in one of the following ways:
On your Apple device
- Go to your Apple ID account settings.
- Tap Subscriptions.
- Select the subscription you want to cancel.
- Cancel at least 24 hours before the end of the period.
On your Android device
- Go to subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
On the Website
Contact us by e-mail at [email protected] at least 24 hours before the end of the free trial or the current subscription period.
Pay Attention! The user must send all requests for cancellation using the email address used to purchase the service.
6. Refunds
General refund rules
The fees you have paid for the Services are non-refundable, except as otherwise stated in this Policy or required by applicable law.
PAY ATTENTION! THE USER MUST SEND ALL REQUESTS FOR REFUND using the email address USED TO PURCHASE THE SERVICE.
Still, depending on the jurisdiction in which you are located and/or made the payment for the subscription to the Service, you may be entitled to a refund within a certain period of time from the date of purchase or other additional refund terms (also known as "cooling-off period").
Request for Refund: To request a refund, users must contact our customer support team and provide relevant information, including the e-mail used for payment, reason for the refund, and any supporting documentation.
Your refund rights available under applicable laws
| Jurisdiction | Policy Details |
|---|---|
| EU Residents | Right to withdraw within 14 days without reason. Exception: The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. You will not be eligible for a refund unless the digital content is defective. [cite: 77-80] |
| Texas Residents | While Texas law does not specify a mandatory refund period, we extend our general refund rules to Texas residents. [cite: 81] |
| UK Residents | Users in the United Kingdom have the right to cancel their digital app purchase and receive a full refund within 14 days of purchase ('cooling-off period') under the Consumer Contracts Regulations. [cite: 82] |
If this section does not cover your refund rights depending on your jurisdiction of residence, please inform us of your rights (if possible, with a link to the relevant consumer protection act), and we will review your request individually.
7. Changes
To the maximum extent permitted by applicable laws, we may change Subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on the Service and/or by sending you an email notification, or in other prominent way. If you do not wish to pay the new fees, you can cancel the applicable Subscription prior to the change going into effect.
8. Contact us
If you have any questions regarding the Subscription or refund policy, you may contact us at [email protected].